9wickt Privacy Policy
Protecting your personal information is our highest priority. This page describes in detail how 9wickt collects, uses, and protects your information.
Introduction and General Information
9wickt is a trusted online gaming platform that provides quality entertainment services for users in Bangladesh. We fully understand how valuable your privacy is. This Privacy Policy ("Policy") explains how 9wickt collects, uses, discloses, and protects your personal information ("Information").
This policy applies to our website 9wickt.lat, our mobile platform, and all related services we provide. By using our services, you consent to the practices described in this privacy policy.
We are committed to handling your information responsibly and will respect your right to privacy under all circumstances. If any changes are made to this policy, we will notify you in a timely manner.
What Information We Collect
When you register an account and use services on 9wickt, we may collect the following types of information:
2.1 Personal Identification Information
- Full name (first name and family name)
- Date of birth (for age verification — only those aged 21 or above may register)
- Active email address
- Residential address
- National ID or passport number (for identity verification)
2.2 Financial Information
- bKash, Nagad, or Rocket mobile banking account details
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Cookie and session data
- Login time and location
2.4 Gaming Activity Information
- Play history and results
- Bet amounts and types
- Bonus usage records
- Preferred game categories
Purpose of Data Collection
9wickt uses your information only for specific and legitimate purposes. We do not collect or use your information unnecessarily under any circumstances.
3.1 Account Management
Your personal information is essential for creating, verifying, and managing your 9wickt account. This information is used for age verification, identity confirmation, and maintaining account security.
3.2 Financial Transaction Processing
Financial information is used to process your deposit and withdrawal requests through bKash, Nagad, and Rocket. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
3.3 Customer Support
Information is used to enable our 24/7 live chat support team to assist you accurately and promptly.
3.4 Fraud Prevention and Security
Technical information is analyzed to ensure account security, prevent unauthorized access, and detect fraudulent activity.
3.5 Responsible Gaming
9wickt analyzes gaming activity information to ensure that users are playing responsibly. If any concerning gaming patterns are found, we can provide the necessary support.
Data Storage and Protection
9wickt uses industry-leading security technology to protect your personal information. Our security infrastructure is continuously updated.
4.1 Encryption Technology
All our data is protected through SSL encryption technology. All data exchanged between your browser and our servers is transmitted over encrypted channels.
4.2 Access Control
Only authorized personnel can access your information. Every access is logged and regular audits are conducted.
4.3 Data Retention Period
We retain your information for the entire time your account remains active. After an account is closed, certain information required to meet legal obligations may be retained for a specified period.
4.4 Server Security
Our servers undergo regular security testing. Servers are kept secure using firewalls, intrusion detection systems, and other advanced technologies.
Data Disclosure and Sharing
9wickt shares your personal information with third parties only in the following limited circumstances:
5.1 Payment Processing
Only the minimum necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete financial transactions. These providers follow their own privacy policies.
5.2 Legal Obligations
We may be required to disclose information in response to valid court orders, requests from investigative authorities, or applicable legal requirements.
5.3 Technology Service Providers
Technology partners engaged to operate and maintain the site may access limited information under strict confidentiality agreements. They may not use this information for their own purposes.
Cookie Policy
9wickt uses cookies to improve your browsing experience and enhance the quality of our services.
6.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are required to maintain login sessions, perform security checks, and keep the site working properly.
6.2 Functional Cookies
These cookies are used to remember your preferences and settings, making your user experience more convenient.
6.3 Analytics Cookies
Anonymous analytics data is collected to understand how our services are being used. We use this information to continuously improve the quality of the site.
6.4 Rejecting Cookies
You can reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some website features to not work properly.
Your Rights
As a 9wickt user, you have the following important rights over your own information:
7.1 Right to Access
You have the right to know what information we have collected and stored about you. You can request this information by contacting our support team.
7.2 Right to Correction
If any information on your account is incorrect or incomplete, you can correct or update it. Most information can be changed directly from your account settings.
7.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing investigations.
7.4 Right to Data Portability
You can receive a copy of your personal information in a structured, commonly usable format. Contact our support team to make this request.
7.5 Right to Object to Processing
You may object to the processing of your information for specific purposes. You have the option to opt out of marketing communications at any time.
Protection of Minors
9wickt strictly provides services only to those aged 21 or above. We do not knowingly collect information from minors.
Age is verified during the registration process. If we find that a minor is using our services, we will immediately close that account and securely delete all collected information.
If you believe a minor has registered on our platform, please notify us immediately at [email protected].
Third-Party Links
The 9wickt website may contain links to external third-party websites. By following these links, you will be subject to those websites' own privacy policies. 9wickt is not responsible for the privacy practices of those websites, and we recommend that you review the privacy policy of any external site yourself.
Payment providers such as bKash, Nagad, and Rocket have their own privacy policies. You may interact directly with their platforms when completing transactions.
Policy Changes
9wickt reserves the right to periodically review and update this privacy policy. If changes are made, we will publish the new version on this page along with the updated date.
For significant changes, we will notify you by email or when you log in to the platform. Continued use of our services after a policy change will be considered your acceptance of the new policy.
Contact our support team to request a previous version of the privacy policy.
Responsible Gaming and Privacy
9wickt believes that responsible gaming and data privacy complement each other. Our responsible gaming program helps keep your gaming experience safe and enjoyable.
By analyzing your gaming activity information, we can identify potentially problematic gaming patterns and provide support in a timely manner. This analysis is conducted with complete confidentiality.
You have the option to voluntarily set limits on your account, take a break, or close your account. To learn more, visit our responsible gaming page.
Have Questions About Privacy?
If you have any questions or concerns about the protection of your information, please contact us.
Our team is available 24/7 to assist you in Bengali.
Or get instant help through our 24/7 live chat.