9wickt Terms and Conditions
Please read these terms and conditions carefully before using the 9wickt platform. This document forms a legally binding agreement between you and us.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Age Verification
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Privacy and Security
- 9. Limitation of Liability
- 10. Account Suspension and Closure
- 11. Responsible Gaming
- 12. Changes to Terms
1. General Provisions
9wickt is an online gaming platform that provides slots, live casino, cricket betting and various gaming services for users in Bangladesh. This terms and conditions document governs all legal relationships between the 9wickt platform and its users.
It is your responsibility to read and understand these terms. By creating an account or using any service on the platform, you acknowledge that you have fully read, understood and agreed to these terms and conditions.
The privacy policy, responsible gaming policy and all other policies within the platform are considered an integral part of these terms and conditions.
2. Eligibility and Age Verification
To register on the 9wickt platform and use its gaming services, you must meet the following conditions:
- You must be at least 21 years of age.
- You must reside in a jurisdiction where online gaming is legally permitted.
- You may only hold one account — multiple accounts for the same person are not permitted.
- You must register under your own name; creating an account on behalf of another person is prohibited.
9wickt may request a national ID card, passport or other valid identity document at any time for age verification purposes. 9wickt reserves the right to place deposits or withdrawals on hold until the verification process is complete.
3. Account Registration and Management
When creating an account on 9wickt, you must provide accurate, complete and up-to-date information. Providing false or misleading information may result in account closure.
- You are responsible for keeping your account username and password completely confidential.
- You are personally responsible for all activity carried out from your account.
- If your account details change, you must notify the platform immediately.
- Operating multiple accounts from a single device or network is prohibited.
If you suspect that your account has been accessed without authorisation, contact the support team immediately via 24/7 live chat.
Financial Terms
4. Deposit and Withdrawal Policy
9wickt supports transactions through Bangladesh's main mobile banking services. We use bKash, Nagad and Rocket for secure and fast payments.
- Deposits will only be accepted from an account registered in your own name.
- Fund transfers from third-party accounts are strictly prohibited.
- Identity verification may be required before a withdrawal request is processed.
- Withdrawals can only be made to the account used for the deposit.
- 9wickt reserves the right to place transactions on hold in cases of fraud or suspicious activity.
- All transactions are secured with SSL encryption technology.
Any applicable taxes or duties on withdrawal amounts are the responsibility of the user. 9wickt does not deduct any tax, however paying tax in accordance with local law is the user's own responsibility.
5. Bonus and Promotion Policy
9wickt offers various types of bonuses and promotional offers. Please read the applicable terms carefully before claiming these offers.
Example: ৳1,000 deposit → ৳1,200 bonus → Total ৳2,200
- Bonuses are available to eligible users only and apply once per person.
- Wagering conditions must be met before bonus funds can be withdrawn.
- Placing bets on certain games may not count toward completing wagering requirements — the detailed terms of each offer apply.
- It is not possible to claim another bonus while one is already active.
- If multiple accounts are used for bonus abuse, all accounts will be closed.
- 9wickt reserves the right to modify, suspend or cancel any bonus offer at any time.
VIP program participants will receive weekly cashback benefits according to their Bronze, Silver and Gold tier. Separate VIP terms and conditions apply.
6. Gaming Rules and Fair Play Policy
All games on 9wickt are operated in accordance with fair play principles. All games displayed on the platform are operated by certified providers and powered by Random Number Generator (RNG) technology.
- Game outcomes are completely random and not predetermined.
- The use of any manipulation software or automation while playing games is prohibited.
- Game rules and payout structures are described in the guidelines for each game.
- If a game is cancelled due to a technical error, the staked amount will be refunded.
- For sports betting, official match results are used; bets on cancelled matches will be refunded.
If a user uses any strategy or technology intended to harm the gaming system or other players, their account will be closed immediately and any winnings will be forfeited.
Security and Code of Conduct
7. Prohibited Activities
Participation in any of the activities listed below will result in immediate account closure and all funds may be forfeited:
- Using multiple accounts to abuse bonuses.
- Using the platform for money laundering or other illegal financial activities.
- Attempting to affect the platform through hacking, viruses or harmful software.
- Exploiting inconsistencies or vulnerabilities in the gaming system.
- Using or stealing another user's account credentials.
- Gaming on behalf of minors or allowing them access to the platform.
- Using a false identity or forged documents.
- Conducting any form of illegal activity through the platform.
8. Privacy and Data Security
9wickt gives the highest priority to protecting your personal information. All our data transmissions are secured with SSL encryption technology.
- Your personal information will only be used for the purposes of providing and verifying services.
- Your personal information will not be sold to third parties without your consent.
- Information may be provided to authorities where legally required.
- Cookies and tracking technologies are used to improve the user experience.
For more information, please visit our Privacy Policy page.
9. Limitation of Liability
9wickt is not responsible for the following:
- Loss caused by technical issues, internet outages or disruption to third-party services.
- Data theft resulting from a security breach on your device or network.
- Financial loss caused by gaming outcomes — all gaming decisions are entirely the user's own.
- Issues arising from forgetting your account password or details.
- Service interruptions or delays caused by external factors.
The maximum liability of the 9wickt platform will in no case exceed your active account balance.
Account and Policy Changes
10. Account Suspension and Closure
9wickt reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Any breach of these terms and conditions.
- Failure to verify identity or provision of false information.
- Suspicious or fraudulent activity.
- Operating multiple accounts.
- On the instruction of legal authorities.
In the event of account closure where no breach of terms has occurred, any valid balance will be returned. In cases of a terms breach, funds may be forfeited.
If you wish to voluntarily close your account, please contact the support team via 24/7 live chat.
11. Responsible Gaming Policy
9wickt believes that gaming should be a form of entertainment, not a solution to financial problems. We encourage our users to play responsibly.
- Bet within your means — never play with borrowed money.
- Do not treat gaming as a source of income.
- You can set account limits or self-exclusion for a specific period of time.
- If you notice signs of gaming addiction, contact us via live chat for support.
9wickt is committed to protecting minors. If you have underage members in your household, please use parental control software.
12. Changes to Terms and Contact
9wickt reserves the right to change, amend or update these terms and conditions at any time. Users will be notified of significant changes.
- Continued use of the platform after changes have been made will be considered as acceptance of the new terms and conditions.
- The latest version of the terms and conditions will always be available on this page.
- The date of any changes will be noted at the top of the page as "Last Updated".
If you have any questions about these terms and conditions, contact us via our 24/7 live chat or email:
24/7 Live Chat — Support in Bengali